THE CROWN HER EXPERIENCE

Your Crown, considered at every step.

From the moment your order is placed to the moment your Crown reaches you, every detail is handled with intention.

01

Choose Your Crown

Select your Crown and choose your preferred length, lace and density from the available options.

02

Place Your Order

Once your order has been successfully placed, you’ll receive your order confirmation by email.

03

Complete Your Crown

After purchase, use the Complete Your Crown link in your confirmation email to submit the final preparation details for your Crown, including cap size, preferred parting and Crown finish where available.

04

Production Begins

Crown Her operates on a made-to-order basis. Production begins once the ordering window has closed. Please allow approximately 10–15 business days for production.

05

The Crown Her Standard

Every Crown is carefully inspected before leaving us to ensure it meets the Crown Her standard.

06

Your Crown Arrives

Once dispatched, tracking information is sent by email. Estimated delivery after dispatch: Germany 1–3 business days. EU 5–7 business days.

Every Crown is made specifically for the customer and production begins after the ordering window closes. Production takes approximately 10–15 business days.

Delivery estimates begin after production and dispatch. Germany: 1–3 business days after dispatch. EU: 5–7 business days after dispatch. Tracking is provided by email.

Please review order and customization information carefully and contact Crown Her as soon as possible if something needs changing. Once production begins, changes or cancellations cannot be guaranteed.

Return and refund eligibility depends on the circumstances of the order and applicable policy. Please review our Returns & Refunds Policy for full details. If there is an issue with your Crown when it arrives, please contact our team promptly so we can assist you.

Longevity depends greatly on wear, styling and maintenance. We recommend regular washing with a gentle sulphate-free shampoo, moisturising conditioner, gentle detangling from ends upward, heat protection before heat styling, lightweight products and careful storage.

Chemical processing can affect hair condition and longevity. Harvest has already been professionally coloured to achieve her Brown shade, so further chemical processing should preferably be handled by an experienced colourist.

NEED GUIDANCE?

We’re here before, during and after your Crown.

Not sure which Crown, lace, density or length is right for you? Find your Crown or speak with our team.